Terms of Use

Effective date: October 15, 2025

1. Agreement

These Terms of Use (“Terms”) govern your access to and use of WorkDesk’s services, including the CRM and ChatPage AI agents (collectively, the “Service”). By using the Service, you agree to these Terms.

2. Accounts & Access

• You are responsible for your account credentials and all activity under your account.
• You must provide accurate information and maintain its accuracy.
• You must comply with applicable laws and these Terms when using the Service.

3. Acceptable Use

• No unlawful, harmful, or infringing content.
• No attempts to disrupt, probe, or reverse engineer the Service.
• No submission of sensitive personal data without lawful basis and safeguards.

4. AI Features

AI outputs may be inaccurate or incomplete. You are responsible for reviewing AI suggestions before use. We and our model providers disclaim liability for reliance on AI outputs. You must not use AI features for decisions requiring legal or professional judgment without human review.

5. Subscriptions & Billing

• Plans renew automatically until canceled.
• Fees are non‑refundable except where required by law.
• We may change prices with reasonable notice for subsequent terms.

6. Data & Privacy

Our Privacy Policy explains how we collect and use data. By using the Service, you consent to such processing.

7. Customer Content

You retain ownership of content you submit. You grant us a limited license to host, process, and display content as needed to operate the Service. You represent that you have rights to submit the content.

8. Availability & Changes

We strive for high availability but do not guarantee uninterrupted service. Features may change or be discontinued. We may suspend or terminate access for violations or risks.

9. Disclaimers

THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WORKDESK AND ITS PROVIDERS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR CLAIMS RELATING TO THE SERVICE SHALL NOT EXCEED THE AMOUNTS PAID BY YOU IN THE 12 MONTHS PRECEDING THE CLAIM.

11. Indemnity

You will defend and indemnify us against claims arising from your content or use of the Service in violation of these Terms or law.

12. Termination

You may stop using the Service at any time. We may suspend or terminate access for violations. Upon termination, your rights to use the Service cease.

13. Governing Law

These Terms are governed by the laws of your company’s principal place of business, without regard to conflict of law principles. Venue lies in the competent courts there.

14. Changes

We may update these Terms. Continued use after changes constitutes acceptance.

15. Contact

Questions: support@workdeskapp.com