Effective date: October 15, 2025
WorkDesk (“we”, “our”, “us”) provides a software-as-a-service platform that includes a lightweight CRM and ChatPage AI agents that allow businesses to communicate with their customers. This Privacy Policy explains what data we collect, how we use it, and your rights.
When you enable AI features, content you submit (e.g., messages, prompts, context) may be processed by third‑party AI model providers under their enterprise terms. We restrict providers from using submitted data to train their public models. Do not submit sensitive data (e.g., government IDs, health, financial account numbers) unless you have a lawful basis and appropriate controls.
We retain data for as long as your account is active or as needed to provide the service and comply with legal obligations. You can request deletion as described below.
We implement technical and organizational measures appropriate to the risk, including encryption in transit, role‑based access, and least‑privilege practices. No method is 100% secure; please protect your credentials.
Where data is transferred internationally, we rely on appropriate safeguards (e.g., SCCs) and vendor commitments.
Depending on your location, you may have rights to access, correct, delete, port, or object to processing of your personal data. Contact us to exercise these rights. We will verify requests and may deny where permitted by law.
Our service is not directed to children under 16, and we do not knowingly collect their personal data.
We may update this Policy. Material changes will be posted here with an updated effective date.
Questions or requests: support@workdeskapp.com